Please provide your 17-character VIN before ordering. AUTONEX PARTS uses the VIN together with the original OE number, transmission code and available hardware/software information to verify the correct replacement unit.

For version-sensitive applications, we may also request a clear photo of the original unit label.

Yes. You can send us the OE reference, original unit number or a clear photo of the product label before ordering.

We will cross-check the information against the vehicle and transmission configuration to help identify the correct replacement.

Yes. You can send us the fault codes, diagnostic report and relevant vehicle information.

Our team can help review the information in relation to the transmission control unit, mechatronic unit or other AUTONEX product you are considering.

Pre-programming is available for selected TCU, VGS and mechatronic units where the required vehicle and original-unit data are available.

Eligibility depends on the specific transmission system, hardware/software version and the information provided before supply.

Not always.

Depending on the vehicle and transmission system, coding, commissioning, adaptation, basic settings or initial startup may still be required after installation.

Pre-programming is intended to prepare the replacement unit as far as technically possible before shipment; it does not guarantee universal plug-and-play installation.

AUTONEX products are supplied with a 12-month warranty, subject to the applicable warranty terms and conditions.

Warranty coverage applies to eligible product defects and does not cover incorrect installation, incompatible applications, external damage or improper programming/adaptation.

Yes. AUTONEX PARTS ships internationally, with a primary focus on the UK and European markets.

Available shipping methods, delivery times, customs arrangements and import charges depend on the destination and order requirements.

For B2B or special shipping arrangements, please contact us before ordering.