Contact Information

Last updated: 13 October 2026

For product enquiries, compatibility verification, orders, cancellations, returns, warranty support or other customer service matters, please contact:

AUTONEX PARTS
Email: sale@autonex-parts.com
Phone / WhatsApp: +852 5441 9899
Website: www.autonex-parts.com

Business Information

Legal entity: AUTONEX PARTS TRADING (HK) LIMITED
Business address: Unit 903A, 9/F, Cameron Comm Centre, 458–468 Hennessy Road, Causeway Bay, Hong Kong

Where applicable, additional company registration, tax or regulatory information will be provided in accordance with applicable legal requirements.

Customer Support

For the fastest assistance, please include your order number and, where relevant, your vehicle's 17-character VIN and original product reference.

For cancellation or return requests, customers may also use the AUTONEX PARTS customer account:

https://account.autonex-parts.com

Returns

Please do not send products to the business address above unless AUTONEX PARTS has specifically confirmed it as the authorised return address.

The authorised return location may vary depending on the product, destination and nature of the return. Return instructions will be provided after the request has been reviewed.

Independent Supplier Status

AUTONEX PARTS is an independent specialist supplier of automotive mechatronic, transmission-control and related components.

Unless expressly stated otherwise, AUTONEX PARTS is not an authorised dealer, distributor, representative or service centre of any vehicle manufacturer or component manufacturer referenced on this website.

Trademarks and OE References

Vehicle manufacturer names, model names, trademarks, transmission designations, OE numbers and reference numbers are used solely where reasonably necessary for product identification and compatibility purposes.

All third-party trademarks and intellectual property remain the property of their respective owners. Their use does not imply sponsorship, affiliation or endorsement of AUTONEX PARTS by the respective rights holder.